Customer Systems Transformation
Harrier National provides automotive dealerships the tools required to improve and enhance customer relationships. However, disruption in the automotive industry has increased customer expectations leaving Harrier searching for a competitive edge.
In this case study, learn how Creative Folks were able to help improve Harrier National's competitive presence. From conducting a 12-week discovery session, to launching a brand new customer retention portal, Creative Folks conducted an entire software and technology transformation, that led to greater visibility, scalability and reduced costs.
