Case Study

Harrier National

Learn how Creative Folks were able to improve Harrier National’s competitive presence through a systems transformation.

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Customer Systems Transformation

Harrier National provides automotive dealerships the tools required to improve and enhance customer relationships. However, disruption in the automotive industry has increased customer expectations leaving Harrier searching for a competitive edge.

In this case study, learn how Creative Folks improved Harrier National's competitive presence through the integration of Salesforce CRM, Salesforce Marketing Cloud and WoodWing’s Elvis DAM.

From conducting a 12-week discovery session, to launching a brand new customer retention portal Creative Folks conducted an entire software and technology transformation.

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